Continuous Improvement Manager

Req ID: 4809

Job Category: Operations - Product, Planning, Logistics

Location:

Puyallup, WA, US, 98371

Be Part of the Future of Sleep!

At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.

What You'll Do:

• Daily Management Rhythm (DMR) Compliance: Review process, training to plant leadership on DMR elements and lean tools.

• Feedback to Ops Mgr. on the plant compliance to DMR.

• Helping Associates understand “why behind what.”

• Deployment of Factory of Tomorrow (FoT)

• Iteration: Support for FoT pilots. Provide pilot feedback. Deployment in respective/resident plant.

• Track effectiveness through key performance indicators (KPI’s).

• Driving Actions and Effectiveness: Guide supervisors in 24hrs corrective actioning as needed.

• Apply problem-solving tools (e.g. A3, Root Cause Analysis) to SQDCP performance metrics.

• Driving Kaizens in the plant based on performance gap.

• “Train the trainer” for SSB Kaizen approach.

• Drive quality basics in the plant.

• CTQ compliance, defects analysis, teardown process.

• Customer defect tracking, analysis, and resolution to drive customer satisfaction.

• Manages and maintains Superior Quality relations, reviews/manages/escalates Superior RCA/Corrective Actions, introduces new products at site.

• Support Plant-specific/Corporate Function requests

What You'll Do Continued:

• Conduct new product introduction pilots.

• Collect data and provide feedback.

• Attend boot camps, customer.

• Create/update standard work (SW) as needed.

• Train supervisors and leads on SW updates.

• Communication: Follow weekly and monthly CL Mgr. report out process with BE and Ops leadership.

• FoT updates. Plant Kaizen and A3 funnel.

• Best practices sharing.

• Continuous improvement and Kaizen related communication to the plant team.

• Explain “why behind what.” KPI reference & sharing results.

• Change management.

• People Management: Manage, lead plant techs.

• Provide coaching to plant techs on teardown process, CTQ’s, CI processes and pilots.

• Conduct plant/supplier audits to drive process standardization, waste elimination, and continuous improvement.

• Performance Metrics for CI Manager: Plant continuous improvement plan (A3s, Kaizens) to drive SQDCP goal.

• Plant FoT deployment % progress.

• Plant lean maturity score based on Ops lean assessment.

• Plant-specific goals as needed & as defined by Ops Mgr

What You'll Bring:

• Travel requirement: 15%-20% of time.

• Must have at least a Master’s degree in Industrial Engineering.

• Must have completed graduate level coursework in Lean & Quality Management, Industrial Management, and Advanced Strategic Quality Standards.

• Job Location: Puyallup, WA.

Why work at Serta Simmons Bedding?

When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.

Benefits and Perks (USA, Salary non-union- optional):

• Health, Dental, and Vision (starts on day one)

• Annual employee contribution to HSA

• 401K with company match

• Paid Time Off / Vacation

• 12 company holidays

• Sick days

• Company paid short- and long-term disability

• Paid parental leave

• Discount programs including Friends and family discounts

• Referral Bonus

• Tuition Reimbursement

Employees are required to comply with COVID policies established by a vendor or customer.

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), medical condition genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.

SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.

The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

Nearest Major Market: Tacoma

Nearest Secondary Market: Seattle