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Help at Home is the nation’s leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

Job Summary:

Reporting to the Senior Manager of Clinical Operations, the Community Health Worker will primarily be working out in the community with specific target populations throughout Philadelphia, PA. CHWs will work closely with Care Coordination RNs and LSWs to improve patient care and outcomes.

Duties & Responsibilities:

• Responsible for establishing rapport with clients and their caregivers

• Follow up with clients via phone calls and home visits

• Help clients set personal health related goals

• Provide referrals for services to community agencies as appropriate

• Help clients connect with transportation resources and provide appointment reminders when needed

• Work collaboratively with other Help at Home personnel assigned to the same client

• Act as a client advocate and liaison between the caregiver, family, and community service agencies

• Document accordingly in the EMR and other software no later than 24 hours after client contact

• Attend regular staff meetings, trainings and other meetings, as requested

• Manage assigned caseload of clients

Education & Experience:

• Case Management or Care Coordination experience preferred

• Bachelor’s Degree preferred (not required)

• One (1) year of experience directly related to the duties and responsibilities specified

• Strong preference for experience with elder population in a home health care, hospice/palliative or facility setting

• Community Health Worker certification is a plus

​​​ What We're Offering:

• Competitive base salary + mileage reimbursement

• Benefits (Health/Dental/Vision)

• 401(k)

• Paid time off

• Paid & floating holidays

• Internal growth opportunities

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