Employee Relations Specialist - Investigations

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Employee Relations Specialist – Investigations

Reporting to the Manager, Employee Relations Investigations, the ER Specialist will contribute to the overall success of the Employee Relations Investigation team. The ER Specialist will play a key role in the investigation process for ER related complaints as well as Workplace Harassment and Violence triage and early resolution.

Responsibilities:

• Investigate ER complaints as a neutral party from inception to conclusion.

• Ensure complaints that are investigated meet the threshold question of misconduct, inappropriate workplace behaviour, etc. in line with federal/provincial laws as well as Rogers’ policies and procedures.

• Provide findings to the Principal and Responding Parties upon conclusion of an investigation.

• Deliver a final report, including findings, to the respective HRBP/ERA to work with Leaders on recommendations and next steps.

• Maintain Service Level Agreement (SLA) closure times for investigations.

• Be the designated recipient for Workplace Harassment & Violence (WHVP) cases that come through the STAR Hotline to understand the concerns, ensure they meet policy definitions, and triage to early resolution or investigation where applicable.

• Maintain accurate and detailed case management records and tracking.

• Collect, record, and manage case data to ensure consistency and identify areas of concern including emerging issues.

• Develop effective working relationships with relevant stakeholders within the organization, building high levels of professional credibility and mutual trust.

• Participate in ER projects as required.

Required Skills, Experience and Qualifications:

• Degree/Diploma in Human Resources complemented by a minimum of 2+ years related work experience in a Human Resources Advisor role with a background in employee relations

• Bilingualism is required(French/English)

• Investigation experience and training is an asset

• Mediation and conflict resolution is an asset

• Ability to handle multiple assignments and changing priorities effectively and efficiently with minimal supervision

• Ability to work independently and within a team in a fast paced rapidly changing environment

• Team player with excellent communication skills both written and verbal

• Strong initiative and action orientation with a sense of urgency to get things completed

• Strong organizational and interpersonal skills

• Proficient in Microsoft Office (Word, Excel, PowerPoint & Outlook)

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Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC

Travel Requirements: None

Posting Category/Function: Human Resources & HR Generalist

Requisition ID: 279989

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ (https://performancemanager4.successfactors.com/doc/custom/RCI/Recruitment_Process-FAQ-EN.pdf) .

Successful candidates will be required to complete a background check as part of the hiring process.

Posting Notes: Corporate

Location:

Montreal, QC, CA Moncton, NB, CA Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits

· Donation matching

· Paid time off for volunteering

· Wealth Accumulation including: Pension plan & Employee stock options

· Generous employee discounts

· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work (https://fortheloveofwork.ca/) podcast with Dr. Sonia Kang.