Job Description:

Perform various office duties for the Workforce Development Center to include answering telephone, greeting customers,

scheduling classes, filing, light typing, and other clerical duties. Reports directly to the Director of Regional Workforce Training

Center.

Duties and Responsibilities:

• Process telephone calls in polite, effective and efficient manner

• Greet clients; ascertain nature of business, and direct clients to appropriate locations or person.

• Utilize word processing and computer skills to input data, type correspondence and reports; create and update

electronic files; create, update, and print certificates and community training schedules.

• Co-maintain the Workforce Facebook page by reviewing/responding to messages and posting training information,

flyers, and reminders.

• Maintain and distribute the training calendar for the Training Coordinators to prevent scheduling conflict. Update

and distribute a weekly report detailing the status and student registration numbers for the community classes to the

Training Coordinators, RWTC Director, and Center Administrative Assistant.

• Register participants in community training classes and confirm their attendance at least two days prior to event.

• Maintain accurate, complete filing system for CEU certificates.

• Maintain information displayed on televisions in the reception and pre-function areas of the RWTC.

• Maintain polite and effective working relationship with adjunct instructors, campus personnel, clients, and

community.

• Perform duties as assigned for efficient operation of Workforce Development Center in accordance with Southwest

Mississippi Community College and AccelerateMS policies and procedures and standard business ethics.

Salary: Salary will be commensurate with education background and work experience.

Qualifications:

Preferred: An Associate degree or higher in Business and Office or related field. Minimum: HSE or high school diploma, with

some secretarial courses or experience.