This position is for a Field Service Technician II, with a location in Madison, MS.

You will repair and maintain office equipment by performing diagnostic tests; cleaning, repairing, or replacing parts and components; maintains parts and supplies inventory. Duties and Responsibilities: Service and maintain customer's digital office equipment (copiers); Maintain assigned field stock and parts inventory; Repair copy equipment-hardware and software related; Verify equipment functioning by completing test initiatives and final adjustments; Complete document service actions-service forms, reports, logs and records; Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments; Maintain and service company office equipment and color systems on customer premise; Perform copier machine modification and software upgrades/maintenance; Assess and troubleshoot customer software and hard copy orders for production problems or issues; Additional duties as assigned.

Qualifications Include: High School Diploma and formal electronics education; A+ certification preferred; Valid Driver's License; Experience as a field service technician in the office equipment industry preferred; Strong comprehension of small and large format, and color production processes; Ideal candidates can be located in Fargo, ND or Bradford, MN for accessibility to our clients; Excellent customer service skills; Computer and LAN networking experience.

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.