Job Information
Randstad US call center representative in lexington, South Carolina
call center representative.
lexington , south carolina
posted may 16, 2024
job details
summary
$19.49 - $19.50 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4536393
job details
We are currently hiring for entry level Customer Service Call Center Representatives to join our client's growing team onsite in Lexington! These positions are temporary/contract roles with the opportunity for extension and/or permanent placement. Must be available for a set schedule Monday-Sunday, anywhere from 6:00am-10:30pm. (will be rotational schedule) Candidates must be punctual, willing to learn and looking to grow in the role! Apply today for your next career move!
salary: $19.49 - $19.5 per hour
shift: First
work hours: 6 AM - 10:30 PM
education: High School
Responsibilities
Respond to a variety of inbound colleague calls/emails
Ensure accurate and detailed problem documentation/ticketing
Provide timely escalation and follow-up with support groups and colleagues
Identify and escalate wide-impact or potential wide-impacting outages
Identify trends and opportunities for improvement as well as provide ongoing feedback
Build ongoing support proficiency for other skills and applications
The essential functions of this role include:
- working weekends
Skills
Call Center Support
Telephone Etiquette
Active Listening
Basic Computer Skills
Qualifications
Years of experience: 1 year
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
CM
courtney mercier
+1 602 200 3916 (tel:+1 602 200 3916)
courtney.mercier@randstadusa.com
Randstad US
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