Job Description

Job Description:

Primary duty involves supporting, specifically designing strategic and tailored solutions to meet a specific client request. Frequently anticipates problems and analyzes ways to mitigate the risk. Articulates the business value and impact of advanced technical and non-technical information and understands when to escalate issues. Provides advanced production support including accurate problem identification, ticket documentation and customer/vendor dialogue. Dissects complex situations and refocuses on critical technology tasks. Must have a high degree of technical expertise/professional mastery to recommend process improvements. Is often consulted by peers and seen as the informal leader on tactical problems. Provide Level 3 engineering support for the corporate OS platforms. Provide analysis of virtual and physical OS platforms covering configuration, monitoring, and capacity analysis. Also will be required to provide in-depth troubleshooting for vCenter, NSX, Aria Operations, Cisco UCS and Nutanix Prism while maintaining professional and technical skills of emerging technologies.

Job Responsibilities Overview:

The position of Virtualization Engineer has the responsibility of maintaining, monitoring, and managing the existing virtual infrastructure. This responsibility includes, but is not limited to, identifying, researching, and resolving technical problems, responding to telephone calls, email and personnel requests for technical support, documenting, tracking, and monitoring the problem to ensure a timely resolution. Participate in oncall rotation to resolve urgent VMware environment problems outside of business hours. Additionally, the position will be accountable for all level 1, 2 and 3 engineering/support and solution installations in the company's data center and facilities. The role spans the data center, cloud and disaster recovery sites as they relate to virtualization.

Job Responsibilities:

* Serve as front line support with respect to the virtual infrastructure for desktops and servers

* Creates and maintains documentation of server systems, operational procedures, topology, and hardware / software inventory

* Maintains asset records as required by the organization's asset management process

* Participates in the organization's change management process

* Rapidly deploys approved fixes to systems in response to newly identified stability and security threats

* Documents problem resolutions into the appropriate systems

* Deals effectively with people and clearly communicates verbally and in writing

* Troubleshoots, analyzes and resolves system and user problems

* Plans, organizes and coordinates work assignments and prioritizes workload

* Rapidly deploys approved fixes to systems in response to newly identified stability and security threats

* Participates in compliance activities that include log collection, analysis and reporting

* Available for after-hours support as required in response to production service outage

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

* Bachelor's Degree

* 7 years of IT experience which includes min 3 years of experience in VMWare Virtualization

* On Hands working knowledge of SRM

* ESXi on VMware vSphere v7.0/v8.0 vCenter, Aria Operations

* Cisco UCS, UCS Manager, UCS Central

* Nutanix and software-defined with Peer Storage

* Proficiency in VMware associated programs and coding languages such as Windows Server, SAN architecture, Rundeck, Python or C+ * Advanced analysis and problem-solving skills with the ability to analyze data from various sources to determine next steps

* Ability to instinctively adapt, plan, inform and influence * VMware certification professional (VCP)

* Certification and expert knowledge experience support Windows and Linux virtualization in VMware technologies

* Certification and expert knowledge experience supporting Cisco UCS, Nutanix, ScaleIO

* Program ability to support automation deliverables

* Knowledge of software packages or tools for processing or displaying data related to ServiceNow

* Advanced knowledge of best practices in corporate information security policies, legal and regulatory obligations such as ITIL, PCI, SOX, RBAC and equivalent standards

* Exceptional analytical and technical aptitude

* Understanding of SRE concept null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.