Title: Associate, EDI Operations I

Location: 17 Technology Circle Columbia SC 29203 United States

Duration: 6 months on W2

Rate: $ 22.18/hr

We are looking for an Associate EDI Operations I to join one of our Fortune 500 clients.

Education:

• Associate Degree in Computer Science, Information Technology, or another job-related field Degree

• 2 years of technical operations support experience or other applicable experience.

Experience & Skills Required:

• Phone Customer Service, Banking, Data Analysis, EDI, Operations

Responsibilities:

• Process written requests and manage logs supporting these requests.

• Provide telephone support for first-level calls, assisting callers with inquiries and issues.

• Manage one or more customer service logs via the info call tracking system.

• Ensure timely and accurate completion of requests related to electronic data interchange (EDI) products and services.

• Utilize a relational database for tracking purposes to maintain expedient and accurate service levels for EDI requests.

• Support in the setup of electronic transactions, software, electronic remittances, and submitter testing certification.

• Oversee written and electronic requests related to EDI, ensuring proper handling and resolution.

• Prepare materials for monthly audits and provide support during the audit process.

• Process requests/responses received from other departments or areas as needed.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.