Company Description

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.

Job Description

Reporting to the Director of Revenue Management, you will inspire your team to be brand ambassadors, while your organization and communication will ensure that all reservations reflect our guests’ preferences – and anticipate their needs to create lasting memoires.

What is in it for you:

• A workplace where you can live the values that are important to you, such as protecting our planet and being part of an environment where diversity, equality and inclusion is actively lived. 

• If you’re interested in making a meaningful contribution to our industry-leading, award winning initiatives, you’ll fit right in with us!  

• Great discounted travel perks and other partner discounts

• Access to world-class learning programs through our Academies

• Opportunity to develop your talent and grow within your property and across the world!

What you will be doing:

• Lead and manage all elements of the Reservations Department to create an environment where our team can connect with the hearts of our guests

• In conjunction with Director of Revenue Management, assist in analysis of reservations and booking data to help drive strategies for maximizing rate and reservations

Qualifications

Your experience and skills include:

• Previous leadership experience

• Familiarity with a Property Manager system is essential

• Strong interpersonal and problem solving skills

• Ability to understand and assimilate complex information from multiple sources

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

information will be kept confidential according to EEO guidelines.

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