Job Information
Fujifilm Sonosite Sales Operations Administrator in Bothell, Washington
Summary:
The primary responsibility of the Sales Operations Administrator is the day-to-day processing and scheduling of inbound sales and internal orders with an emphasis on timely, accurate order file creation and booking.
Essential Job Functions:
- Manage function team Sales inbox and create order files for new orders and projects.
- Investigate and resolve customer service issues related to orders, shipments and invoices.
- Complete other Oracle transactions including Return Material Authorizations, credit & rebills, updating part numbers on existing orders, etc.
- Create and maintain customer information and support install database.
- Communicate acknowledgement of an order or any change to an order to the customer
- Comply with established policies/procedures to conform to ISO requirements.
- Special projects as assigned.
Knowledge/Experience:
- 3+ years Order Processing and Fulfillment experience with a strong customer focused mindset.
- Experience of SalesForce.com application.
- Experience with scheduling orders and shipments in a manufacturing environment.
- Experience in a medical device company.
- Experience in a small, goal driven and dynamic organization.
- Proficient in Microsoft Office (Outlook, Word, Excel, etc.). com experience is helpful.
- Knowledge of import/export documentation requirements and international business practices preferred.
Skills/Abilities:
Strong business acumen, including problem solving, critical thinking and a willingness to tactfully challenge status quo.
Excellent verbal and written communication skills.
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