REI and Home Inspection Specialist - Special Operations Job Summary : The REI Specialist will work with Home Inspection companies, Home Builders, and Property Management companies to process inspection requests. They will serve as a liaison between these companies and our service centers, ensuring timely handling of requests and maintaining relationships with internal and external customers.

Job Responsibilities : • Receive and process initial inspection and service requests. • Enter all necessary information into our computer operating system. • Ensure requests are handled promptly by the correct service center. • Track inspection requests and ensure they are assigned to appropriate field personnel. • Work in Vendor Portal systems to enter invoice information and process requests. • Create and maintain protocol templates for new and current companies. • Generate AR reports for our corporate partners. • Handle questions or concerns from vendors regarding inspections, services, and AR reports. • Make follow-up calls to customers for new business and prepare required paperwork.

Required Qualifications and Experience : • Customer service oriented/Inside Sales experience • Excellent verbal and written communication skills • Familiarity with general office equipment such as fax, copier, and multi-line telephone system • Basic proficiency in Microsoft Outlook, Word, and Excel • Ability to propose and sell Arrow services to individual customers and create leads for Home Evaluators per Arrow company guidelines. • Ability to pass and maintain any state regulatory agency required licensing/certification exams.

Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.